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Home >Why Shop With Us?
Why Shop With Us?
Top 12 Reasons Why You'll Love Shopping At UpscalePup.com

1. Upscalepup.com is committed to YOU, our special customer, and care deeply about your satisfaction.
✔ That is why we offer our 30-day no-risk friendly return policy. We take pride in our customer service. We are people too, which means that a real human will receive your calls and emails, and we can usually address all customer requests within 24 hours.

2. Upscalepup.com is committed to fast processing of orders.
✔ We provide quick handling of your orders, with most in-stock items shipping via USPS Priority Mail within 48 hours of ordering!

3. Upscalepup.com is committed to product excellence.
✔ For each product you see in on our website, we have carefully considered 20 others. You can be completely confident that we have not been lazy or hasty in our selections. We do not sell any item that we would not be proud to use with own precious pups.

4. Upscalepup.com is run by real, dog-loving people.
✔ Real people who share a lifetime of love for dogs and care deeply about their welfare founded Upscale Pup. We are a family owned and operated dog-loving company, located in sunny Florida.

5. Upscalepup.com has secure shopping so that you can shop with complete confidence and peace of mind.
✔ Your sensitive personal information is protected by 128-bit SSL encryption, meaning that you have the top protection available on the Internet. Our website is also certified with Thawte Extended Validation SSL Certification, which provides the strongest identity authentication standard available today. 

6. Upscalepup.com offers fun specials and awesome sales!
✔ Sign up with upscalepup.com's mailing list and receive advanced notice of sales, new merchandise, coupons, and other exciting boutique news.

7. Upscalepup.com is committed to good causes.
✔ We donate a portion of our profits to numerous local and national dog welfare organizations and charities.

8. Upscalepup.com is committed to giving you world-class service, even if you're making a return or need to exchange.
✔ We are committed to offering you the best customer care possible. We want your shopping experience to be fun, easy, satisfying, and enjoyable for both you and your sweet pup.

9. Upscalepup.com is committed to being there for you.
✔ You may contact us via phone, email, or postal mail. We're a niche company with real people, so if you ever have a problem all you need to do is call or write to us. We love our dogs and our customers!

10. Upscalepup.com offers adorable dog-theme gift packaging services.
✔ Depending on item size, orders will be packaged adorably using our upscalepup.com signature gift-wrapping service. Gift packaging is available for only $6 per item.

11. Upscalepup.com LOVES to include free gifts and samples with your order!
✔ Our special customers are thrilled that we often include free samples and/or gifts with their orders, as a surprise! We especially love to do this for our loyal V.I.C.s (Very Important Customers).

12. Here at upscalepup.com we listen to our customers, including the four legged ones!
✔ We read each and every customer feedback response we receive and use this information to improve your shopping experience. Our success is completely dependent upon your satisfaction and we want you and your pup to be completely happy and satisfied. Please contact us if you have any suggestions or ideas for improvement.  

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