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Home >Shipping Information
Shipping Information
We charge a flat shipping rate of $5.99 for all United States orders and $19.99 for most orders shipped to Canada. Free shipping is offered when order subtotal exceeds $99.00, US only. See our international shipping information below.

 
*For expedited shipping, please contact us directly for a quote*
 
Note: Canadian orders are charged $19.99 for most shipments and will be sent via the United States Postal Service .  Additional shipping may be applied for larger orders or large items.  You will be contacted before shipment is made. 
 
  *Shipping & Handling charges are per address

International Shipping Powered by Bongo Checkout
We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the “International Customers…Click here to pay” button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

NOTE: All payment, shipping, or return requests should be submitted to Bongo at Support@BongoUS.com

Order Status
You will receive an email with the shipping and tracking information as soon as the product has been shipped. Please feel free to contact us with any questions. Please contact us for your tracking information for Louisdog items.  It generally takes 7-10 business days for Lousidog items to be delivered.  Please allow 48 hours from the placement of your online order for all other information to arrive.

Shipping Information
We ship in most in-stock orders within 48 hours from our warehouse, located in Florida. Our Boutique and warehouse are closed on weekends and all major holidays.

Delivery Methods
 

How We Determine Your Delivery Method
Upon placement of your order, we will determine the best delivery method for shipping your merchandise. We notify you via e-mail of the method that we used to ship your order and the status, so that you will know when to expect your items. We primarily use U.S.P.S. Priority Mail whenever possible, but we also utilize U.S.P.S. Parcel Post, FedEx Ground, and DHL. Please feel free to contact us if you desire overnight shipping; we will be most happy to comply for an additional fee.  For items that ship direct from our designers/manufacturers, you will be charged only one shipping amount per order and they will determine your shipping method. 
We will always keep you informed! 



 

 

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